iLucki Casino Terms and Conditions

Welcome to iLucki Casino. These Terms and Conditions ("Terms") govern your access to and use of the website ilucki.com, together with all games, promotions and services we make available to you. By registering an account, you confirm that you have read, understood and agree to be bound by these Terms. If you do not agree, you must not use our services.

1. Who We Are

iLucki Casino is owned and operated by Novatrix SRL, company registration number 3-102-893958, with its registered address at Province 03 of Cartago, County 07 of Oreamuno, Potrero Cerrado, North Side of Manuel Avila Camacho School, Costa Rica. We are licensed and regulated by the Government of the Autonomous Island of Anjouan, Union of Comoros, under Licence No. ALSI-202508056-FI2. These Terms and Conditions, version 1.0, are effective from and were last updated on 19.02.2026. Our Bonus Terms and Conditions were last updated on 1 February 2026, and where any translation of our Bonus Terms conflicts with the English version, the English text prevails.

2. Eligibility and Account Registration

To play at iLucki Casino, you must be at least 18 years old, or the legal age of majority for online gaming in your country of residence, whichever is higher. When you complete iLucki register procedures, you confirm that the information you submit is true, accurate and complete. Each player may hold only one personal account; opening multiple accounts can lead to termination of all related accounts, suspension of payouts, and confiscation of funds as bonus abuse. We may detect overlapping IP addresses, banking patterns or shared devices between accounts, and any decision we make in such cases is final and not subject to appeal.

Residents of certain Restricted Countries are not permitted to deposit or play real money games with us, including but not limited to Australia, Austria, Belgium, France, Germany, the Netherlands, Poland, Romania, Russia, Spain, Ukraine, the United Kingdom and the United States, among other jurisdictions listed in our full policy. Additional restrictions apply to specific bonus offers, including reduced eligibility for deposit bonuses in Sweden and Finland, and further exclusions for no-deposit free spins and phone-verification spins in a number of countries. We reserve the right to verify your location and restrict access where local law prohibits our services.

3. iLucki Login and Account Security

Your iLucki login credentials are personal and confidential. We protect login details with two-factor verification, and you agree not to share your password or allow any third party to access your account. You confirm that you are not using a VPN or any tool that disguises your true location while accessing iLucki Casino. If we detect VPN use, or an overlap of IP addresses between two or more accounts, we may confiscate funds and/or suspend access to your account.

4. Currencies, Deposits and Withdrawals

We accept several currencies for iLucki deposit and withdrawal transactions, including EUR, CAD, INR, BTC, ETH, LTC, DOG, USDT and TRX, alongside a wider range of currencies such as USD, MXN, NOK, ZAR, AUD, JPY, NZD and BRL shown on our payments page. We are not a financial institution; accounts do not bear interest, and we do not offer conversion or exchange services, including fiat-to-crypto exchange.

Minimum deposit amounts start from 20 EUR, 20 CAD, 2,000 INR, 0.0001 BTC, 0.01 ETH, 0.01 LTC, 1 DOG, 5 USDT or 50 TRX, depending on your chosen method. Minimum iLucki withdrawal amounts mirror these thresholds, and maximum amounts depend on the payment method selected, as displayed during checkout. We accept Visa, Mastercard, Maestro, Skrill, Neteller, iDebit, INTERAC, ecoPayz, MiFinity, MuchBetter, Jeton, Astropay, Bitcoin, Ethereum, Litecoin, Dogecoin, Tether and other listed methods. Deposits must be made only from payment accounts registered in your own name; third-party payments are strictly prohibited, and we will confiscate winnings and return the original deposit to the rightful account owner where this rule is breached. Bitcoin transactions flagged as Replace-by-Fee may result in immediate account closure and withheld winnings.

Weekly and monthly withdrawal limits depend on your VIP status, starting at 2,500 EUR per week and 10,000 EUR per month at Steel level, rising to 4,500 EUR per week and 18,000 EUR per month at Platinum level. All withdrawals pass through our internal audit process, and if we identify prohibited activity we may void bonuses and confiscate all or part of your winnings. Accounts inactive for twelve consecutive months become Inactive, and we may apply a monthly administrative fee of at least 25 EUR while the balance remains positive, notified to you by email.

5. Verification and KYC

We may require identity verification before processing any payout, and we may hold withdrawals pending completion of this process. We may request passport details, identification cards, proof of residence and source-of-funds documentation, provided in Latin or Cyrillic script, or via video verification where this is not possible. If we cannot reach you within two weeks of a withdrawal request, we may lock your account, and winnings may be forfeited if full KYC information is not provided within 40 days of our request.

6. Bonuses and Promotions

We offer a range of promotions, including welcome packages, an iLucki casino no deposit bonus for sign-up, phone and account verification spins, weekly cashback, reload offers and tournament rewards. Every iLucki bonus is subject to our separate Bonus Terms and Conditions, which set out wagering requirements, maximum bet limits, game contribution rates and expiry periods. As a general rule, bonuses must be wagered within 30 days, default wagering is x50 unless stated otherwise, and jackpot and Megaways titles do not contribute to wagering and cannot be played with bonus funds. Attempting to circumvent these rules, including minimal-risk betting patterns or depositing only when a promotion is active, is treated as bonus abuse and may result in forfeiture of funds.

7. Games and Software

iLucki Casino features more than 6,000 games from over 90 studios, including iLucki slots from providers such as NetEnt, Play'n GO, Betsoft, Yggdrasil, Pragmatic Play and Microgaming, alongside iLucki live casino tables powered by Absolute Live Gaming and LuckyStreak. Our lobby is organised into categories including Slots, Megaways, Jackpots, Table Games, Video Poker and Live Casino. We do not guarantee uninterrupted availability of any specific title, and games may be added or withdrawn from our library at our discretion.

8. Mobile Access

We do not currently offer a dedicated iLucki app or iLucki casino app for Android or iOS. Our full games library and account features are accessible through any modern mobile browser, offering the same functionality as our desktop site without requiring a separate download.

9. VIP Program

Our VIP programme includes five tiers, Steel, Bronze, Silver, Gold and Platinum, based on your deposit activity and accumulated points. Higher tiers unlock increased cashback percentages, reduced wagering requirements, larger match bonuses, higher withdrawal limits and, at the highest levels, a personal VIP manager and instant cashout.

10. Limitation of Liability

We provide our services on an "as is" basis and do not guarantee that access will be uninterrupted or error-free. To the fullest extent permitted by law, we exclude liability for indirect or consequential losses arising from your use of iLucki Casino, including losses resulting from technical failures, third-party payment delays or internet connectivity issues.

11. Changes to These Terms

We may update these Terms from time to time to reflect regulatory, operational or commercial changes. Continued use of your account after an update constitutes acceptance of the revised Terms. We encourage you to review this page periodically.

12. Governing Law and Contact

These Terms are governed by the laws applicable to our licence under the Government of the Autonomous Island of Anjouan. If you have questions about these Terms, your account, or need assistance with an iLucki casino login issue, please contact our support team at [email protected] or through live chat, available 24/7, 365 days a year.