iLucki Cookies Policy

At iLucki Casino, we use cookies and similar tracking technologies to operate our website, improve your experience, and understand how our services are used. This Cookies Policy explains what cookies are, how we use them across ilucki.com, and what choices you have regarding their use. By continuing to browse or play at iLucki Casino, you agree to our use of cookies as described below.

iLucki Casino is operated by Novatrix SRL, a company registered under number 3-102-893958, with its registered address in Province 03 of Cartago, County 07 of Oreamuno, Potrero Cerrado, North Side of Manuel Avila Camacho School, Costa Rica. We are licensed and regulated by the Government of the Autonomous Island of Anjouan, Union of Comoros, under Licence No. ALSI-202508056-FI2.

What Are Cookies?

Cookies are small text files that are placed on your computer, smartphone, or other device when you visit our website. We use cookies to recognise your device, remember your preferences, and provide a smoother and more personalised gaming experience whenever you return to iLucki. Cookies do not harm your device and do not contain viruses or malicious code.

Why We Use Cookies

We use cookies for a variety of purposes connected to running iLucki Casino safely, efficiently, and in a way that suits our players. Specifically, we use cookies to:

  • We remember your login details so you do not need to re-enter your iLucki login credentials every time you visit
  • We keep you securely signed in during your session and protect your account with additional verification layers
  • We remember your language and currency preferences, including if you use CAD as your default currency
  • We analyse how players interact with our site, including which games, promotions, and pages are most popular
  • We measure the effectiveness of our marketing campaigns and affiliate partnerships
  • We detect and prevent fraud, multiple-account creation, and other prohibited activity as outlined in our Terms and Conditions
  • We tailor promotional content, bonuses, and offers based on your activity and preferences

Types of Cookies We Use

Essential Cookies

These cookies are strictly necessary for iLucki Casino to function properly. Without them, core features such as account login, secure navigation, and access to real money games would not work. We do not require your consent to use essential cookies, as our services cannot operate without them.

Performance and Analytics Cookies

We use these cookies to collect information about how visitors use our website, such as which pages are visited most often and whether players encounter any errors. This data helps us improve the performance of iLucki Casino and refine our game library, currently featuring more than 6,000 games from over 90 providers.

Functionality Cookies

These cookies allow us to remember choices you make, such as your preferred language among English, Deutsch, Français, Norsk, and Suomi, and to provide enhanced, more personalised features during your visit to iLucki.

Advertising and Targeting Cookies

We use these cookies to deliver advertising that is more relevant to you and your interests. They are also used to limit the number of times you see an advertisement and to help us measure the effectiveness of promotional campaigns, including our welcome offer and other bonus promotions.

Third-Party Cookies

Some cookies on our website are placed by trusted third-party service providers, including payment processors, analytics platforms, and marketing partners. We do not control these third-party cookies directly, and we encourage you to review the relevant third party's own cookie policy for further information.

Cookies and Your Account Security

We use cookies as part of our efforts to keep your iLucki casino login secure. Cookies work alongside our two-factor verification system to help confirm your identity and detect unusual account activity. If we detect an overlap of IP addresses between two or more accounts, cookies may assist us in identifying such activity, which, in accordance with our Terms and Conditions, may result in suspension of access or confiscation of funds. We remind players that using a VPN to disguise your true location is not permitted while using our services.

Cookies Related to Bonuses and Promotions

We rely on cookies to track your eligibility for offers such as our welcome bonus, free spins promotions, Monday Cashback, Tuesday Reload, and Wednesday's Happy Spins. Cookies help us confirm that promotional limits, such as one bonus per household, email address, or payment account, are respected in accordance with our Bonus Terms and Conditions. This also helps us identify and prevent bonus abuse, including the use of disposable or self-destructing email addresses, which are not eligible for certain no-deposit free spins offers.

How to Manage Cookies

You have control over how cookies are used on your device. Most web browsers allow you to manage cookie preferences through their settings, including options to block or delete cookies entirely. Please note that if you disable essential cookies, some features of iLucki Casino, including secure login and access to real money games, may not function correctly.

  • You can adjust your browser settings to refuse all or some cookies
  • You can delete cookies that have already been placed on your device
  • You can use private or incognito browsing modes to limit cookie storage during your session
  • You can consult your browser's help documentation for specific instructions on managing cookie preferences

Mobile and Browser Access

iLucki Casino is accessible through desktop and mobile browser versions, and there is currently no dedicated iLucki app available for Android or iOS. Since our mobile experience is delivered entirely through your browser, cookies remain an important tool for remembering your preferences and maintaining a secure session, whether you access us via desktop or a mobile browser.

Cookies for Restricted Markets

We are required to ensure that residents of Restricted Countries, as listed in our Terms and Conditions, do not deposit or play real money games at iLucki Casino. Cookies may be used, together with other verification methods, to help us confirm the location and eligibility of players attempting to access our services.

Changes to This Cookies Policy

We may update this Cookies Policy from time to time to reflect changes in technology, legislation, or our own business practices. Any updates will be posted on this page, and we encourage you to review this policy periodically. Your continued use of iLucki Casino following any changes constitutes your acceptance of the updated policy.

Contact Us

If you have any questions about how we use cookies, or about this Cookies Policy in general, our support team is available to help. You can reach us at [email protected] or through our live chat, available 24/7, 365 days a year. We are committed to ensuring transparency about how we collect and use data across our platform.